Return Policy

Thank you for shopping with BeHoo Toys. We want you to be happy with your purchase. If you are not completely satisfied, we’re here to help.

Returns

Customers may request a return within 30 days of receiving their order.

To be eligible for a return:

• Items must be unused and in original condition

• Products must be in the original packaging

• Proof of purchase or order confirmation is required

• Certain items may not be eligible for return for hygiene or safety reasons

Non-Returnable Items

The following items may not be returned:

• Opened or used products

• Clearance or final sale items

• Gift cards

• Damaged items caused by misuse

• Certain personal or hygiene-related products

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging so we can assist you quickly.

Refunds

Once we receive and inspect your return, we will notify you regarding the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method

• Processing times may vary depending on your payment provider or bank

Shipping costs are generally non-refundable unless the return is due to our error.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Exchanges

We only replace items if they are defective, damaged, or incorrect. Please contact us for exchange requests.

Contact Us

If you have any questions about our Return Policy, please contact us:

• Website: BeHoo Toys
  

We appreciate your business and thank you for choosing BeHoo Toys.